Welcome to the Genesys Independent Consultant Portal
Looking for an independent consultant?
Review the IC Directory
Looking for an independent consultant?
Review the IC Directory
Know exactly where to turn when you need help. Achieve results faster with access through the consultant relations program team.
Expand your knowledge with education and training through webinars, private briefings and exclusive events.
Stay informed through monthly newsletters, consultant briefings, and the Consultant Portal that provides access to case studies, release notes, training, RFP templates, and other technical resources.
Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.